Reference

Indo Gaming Hub Privacy Policy

Indo Gaming Hub Privacy Policy explains how we handle the details linked to your account, mobile browser and wallet activity.

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CONTACT ROUTES

Privacy Help Near Your Account

A clear contact path matters when a privacy question concerns your login or wallet record.

Account privacy request Use the account support path to ask for a copy, correction or removal of…
Wallet record query For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the transaction…
Login and cookie help If a mobile browser keeps a session or cookie you do not recognise, contact…
DATA PRACTICES

How We Handle Privacy In Practice

We keep the policy practical by linking each data use to an account action you can recognise. Phone verification protects account conversations, payment references help us trace cashier events, and cookie controls…

Account details

We collect contact and verification details when you open an account or request account help. We use them to identify the correct account, protect conversations and respond to a privacy request.

Payment references

A DANA, OVO, GoPay or QRIS reference can show which account initiated a cashier event. Bank transfer and virtual account references support matching, reconciliation and dispute checks.

Mobile device signals

Your mobile browser may send session, browser and security signals when you sign in. We use these signals to detect unusual access and keep the account path working without reading unrelated device content.

Cookies and sessions

Cookies can keep your sign-in session active and record basic page preferences. You can manage browser cookie settings, although changing them may require another sign-in before your policy choices are saved.

Retention controls

We keep account, payment and support records for operational, dispute and legal needs. When a record no longer serves those needs, we remove it or use a form that no longer identifies you.

Requests and corrections

You can contact us to ask what eligible personal data we hold, request a correction or ask about deletion. We verify the account contact first and apply requests where local law permits.

Privacy Policy Questions About Your Account

These questions address the privacy points you are most likely to check before opening an account or contacting us. Each answer follows our Privacy Policy and uses the same account, device and payment paths described above.

It covers account details, phone verification, mobile browser signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps us connect a privacy request or account conversation to the correct account. It also reduces the chance that another person can access your account records through support.

Yes. The Privacy Policy covers references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account events. We use those references to match cashier activity, resolve disputes and check account ownership.

You can send a correction request through the account support path. Tell us which detail is wrong, provide the account contact, and complete any verification we need before changing the record.

Cookies can preserve a mobile browser session and basic preferences. You can adjust them in your browser settings, but removing required cookies may sign you out or require another account verification.

We retain account, payment and support records for operational, dispute and legal needs. Once those needs end, we remove the record or anonymise it under our internal retention process.

You may ask about deletion through account support where local law permits. We first verify the request and explain if a limited record must remain for an active dispute, security matter or legal need.

Related Pages

Indo Gaming Hub Indonesia About Us Account information FAQ Access guide